Need Assistance?

Helpful tips and contact information for accessing your account services

Forgotten Password

The most common reason login fails is due to an incorrect or forgotten password. Resetting your password will send an immediate email containing a temporary password to your account's email address.

Reset your Password

Contact Us

Please contact your Chase Paymentech Account Executive, e-mail us, or call customer service at 866-645-1314 if:

  • You have forgotten your user name
  • Need to establish new user name(s) or delete a user name

Login Assistance

To request login assistance, please complete the brief form below:

(Your password is not required)